INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order on your website?

To place an order, simply choose the saree(s), kurtas, plazo sets, or shararas you’d like to buy and add them to your cart. When you're done shopping, go to checkout and enter your shipping and payment details. After you place your order, you’ll receive a confirmation email with your order details.

What are your payment options?

We accept all major credit cards, debit cards, and net banking for payments on our website. Cash on Delivery is not accepted

What is your shipping policy?

Shipping charges are automatically calculated based on the delivery pincode, product weight and package dimensions. Applicable courier charges are added to the checkout total before payment. Delivery availability and estimated delivery information are displayed where available.

What is your return policy?

We operate a damage- and defect-based return policy only (change-of-mind returns are not accepted). Damage or defect claims must be reported within 24 hours of delivery with continuous unboxing video. Following claim verification and return approval, the customer must hand over the return parcel to the authorized courier within 3 calendar days after approval. View full Return & Refund Policy.

What if I receive a damaged or defective product?

Please report any visible damage, manufacturing defect or incorrect item within 24 hours of delivery with continuous unboxing video via WhatsApp (+91 9849854675) or email (support@sasufashions.in). Following claim verification and return approval, the return parcel must be handed over to our courier partner within 3 calendar days after approval date. View full policy.

CONTACT US FOR ANY QUESTIONS

Name